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Shift Supervisors- South Boston and Boston-Dedham

ROCK SPOT CLIMBING is currently looking to hire a SHIFT SUPERVISOR for our facilities in Boston!

Job Description

The shift supervisor at Rock Spot Climbing will oversee all aspects of the day to day operations of the gym as a supervisor on duty. All activities shall be conducted under the direction of the operations manager.

Responsibilities will include:
Opening/closing the facility
Checking the facility for safety/cleanliness issues
Checking in/accepting payment from customers
Selling services, memberships, and retail items
Counting registers at the beginning and end of all shifts
Supervising and organizing all floor staff
Maintaining a safe, positive and productive atmosphere
Provide excellent customer service in person or over the phone
Conduct initial group bookings under the supervision of the group booking manager
Process daily paperwork
Be able to perform all floor staff functions
Provide input for agenda, and attend supervisor meetings
Other management duties as assigned (e.g., assistant retail supervisor, assistant marketing supervisor)

Desired Skills and Experience:

Bachelor’s Degree
Previous indoor rock climbing and belaying experience
Previous supervisory experience
Detail oriented and organized
Punctual and reliable
Customer service and sales experience
Outgoing, friendly personality

Company Description

Rock Spot Climbing is an indoor rock climbing company with locations in Massachusetts and Rhode Island. We are an equal opportunity employer committed to building a high performance organization that attracts ACTIVE, OUTGOING, and FUN, loyal team members.

REGIONAL MARKETING ASSISTANT- Boston (both locations)

ROCK SPOT CLIMBING is currently looking to hire REGIONAL MARKETING ASSISTANT for our facilities in South Boston and Boston-Dedham!!

Job Description

The marketing assistant at Rock Spot Climbing will implement the marketing plan designed by the marketing director for an individual facility while working as the shift supervisor.  All activities shall be conducted under the direction of the marketing director and operations manager.

 

Responsibilities will include:

Maintain staff photo board
Maintain community bulletin board
Print and post announcements and advertisements throughout the facility
Outreach and securing partnerships
Work with Programs Managers to promote their events and classes to the Rock Spot community
Generate content for social media and e-newsletters
Represent Rock Spot Climbing at area events, expos and fairs
Shift supervisor shifts, open/close the facility
Be able to perform all shift supervisor functions
Be able to perform all floor staff functions
Provide input for agenda of manager meetings
Other management duties as assigned
Desired Skills and Experience:
Bachelor’s Degree
Previous indoor rock climbing and belaying experience
Previous supervisory experience
Detail oriented and organized
Punctual and reliable
Customer service and sales experience
Outgoing, friendly personality

Company Description

Rock Spot Climbing is an indoor rock climbing company with locations in Massachusetts and Rhode Island.  We are an equal opportunity employer committed to building a high performance organization that attracts ACTIVE, OUTGOING, and FUN, loyal team members.  Please contact Kat at K.Waterhouse@rockspotclimbing.com with your resume and cover letter if interested.